New Homes Customer Care Coordinator
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Customer Service/HelpDesk
Job Description & How to Apply Below
Fawkes & Reece Group, a leading house builder, seeks a Customer Care Coordinator to oversee the two-year warranty period on new build properties. You will be the vital link between customers, contractors, and internal teams, ensuring timely, professional resolutions while upholding high service standards.
Responsibilities include handling queries, coordinating maintenance, logging interactions in COINS, and monitoring the Customer Care Timeline to exceed SLAs and HBF standards.
Our organisation is growing, and we are hiring a New Homes Customer Care Coordinator in England, United Kingdom.
As a New Homes Customer Care Coordinator, you will play an important part at Fawkes & Reece Group in England, United Kingdom.
We invite applications for the New Homes Customer Care Coordinator position located in England, United Kingdom.
The following position is for a New Homes Customer Care Coordinator with Fawkes & Reece Group.
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