Network and Assurance Manager

Overview

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Network Performance and Assurance Manager

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

We believe in a competitive salary, depending on experience up to £70,000.00, a car allowance of £600 per month/£7,200 per year, and an annual incentive related bonus (up to 20% of annual salary).

We offer private health care (Self and partner, if applicable), an attractive pension scheme (up to 12% company contribution), life assurance cover of 4 times pensionable salary, and 25 days annual leave plus bank holidays – plus an extra two wellness days.

We also provide a great benefits package including options like a health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover, a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and more.

Location
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This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in September 2026, so you’ll be based there in the future. We offer hybrid working (3 office days a week – Bradford/Leeds).

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Network Performance and Assurance Manager to join the team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Network Performance and Insight Team are a key part of how we plan to meet the changing expectations of customers and regulators.

The Network Performance & Insight team provides the operational assurance and performance control that underpins Yorkshire Water’s wastewater outcomes. The team ensures that sewer flooding performance, network health and protection obligations are managed consistently, compliantly and right first time, with a strong focus on internal and external sewer flooding, collapses, blockages and network protection.

Sitting between strategy and frontline delivery, the team provides a critical assurance layer — ensuring controls are robust, data is accurate, learning is captured, and interventions are targeted where they will have the greatest impact. By leading specialist capability across Network Escapes and Network Health, the team delivers clear governance, insight and intelligence that enables confident operational decision making.

Through a deep understanding of root causes, performance risk and network behaviour, the team plays a pivotal role in Yorkshire Water’s sewer flooding strategy and ODI delivery, supporting both tactical interventions and long term resilience. This work ensures the right controls are in place to prevent repeat incidents, strengthen compliance, and deliver industry leading wastewater performance.

As our Network Performance and Assurance Manager you will;

• Lead and performance‑manage network performance and assurance teams, embedding strong ownership, accountability and safety culture.
• Own the in‑year delivery and assurance of ISF, ESF, collapse and blockage performance, ensuring risks are identified, controlled and mitigated.
• Provide central governance and operational assurance over incidents, investigations, data quality and regulatory compliance.
• Manage the Network Protection…