Service Charge Officer

Service Charge Officer

Location:

Hybrid, Bradford, in the office approximately once a month.

Salary: £27,554 per annum.

Permanent, 35 hours per week, Monday – Friday 9am to 5pm.

They believe everyone should have a safe and affordable place to call home and aim to go above and beyond for their customers.

They are also proud to be at the forefront of change, on a journey of transformation and finding new ways to support customers and people.

They're looking for a detail‑oriented and proactive Service Charge Officer to join their Finance team.

• Supporting the preparation of service charge budgets, forecasts and year‑end accounts.
• Assisting with the calculation and allocation of service charge costs in line with occupancy agreements and regulatory requirements.
• Maintaining accurate financial records and service charge data.
• Producing customer communications and financial information with a high level of accuracy.
• Investigating and resolving discrepancies and identifying potential issues.
• Supporting key finance processes and ensuring deadlines are met.
• Working closely with the Service Charge Accountant and wider Finance team to deliver excellent customer outcomes.
• Contributing to continuous improvements in systems, processes and reporting.

The spot salary for this post is £27,554 per annum for applicants who fully meet the requirements of the post. If you are still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

• Intermediate to advanced Excel skills, including experience working with formulas, large datasets and data manipulation.
• Strong reporting and analytical skills, with the ability to identify trends, investigate discrepancies and ensure data accuracy.
• A high level of attention to detail and a commitment to producing accurate work.
• The ability to manage competing priorities and work effectively to strict deadlines.
• A sound understanding of accounting and financial principles.
• Strong customer service and stakeholder management skills, with the ability to build positive working relationships.
• Experience using finance systems and working with financial data.
• Part‑qualified in a relevant accounting qualification (or actively working towards qualification).
• A proactive team player with excellent organisational skills and a problem‑solving mindset.

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through the benefits platform to help your money go further.
• Future‑focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family‑friendly policies – Enhanced parental leave, flexible working options, and support for work‑life balance.
• Career development – From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more.

They believe diversity makes them stronger and are committed to creating a place where everyone feels valued, respected, and able to thrive. The recruitment process is designed to be accessible and inclusive. If you need any reasonable adjustments at any stage, just let us know – we'll make it happen.

Please note candidates must have current eligibility to live and work in the UK; the client does not currently hold a sponsorship licence.