Prime Services Operations Lead - Vice President, State Street Markets

The Prime Services Operations Lead, Vice President, is a leadership role responsible for overseeing the operational support of Prime Services borrowing and lending activities, including settlement processes, collateral management, recon, billing, and corporate action event processing. This role ensures accurate trade processing, proper collateralization, asset servicing, risk mitigation, and regulatory compliance, while leading a global team and driving strategic improvements. The position also involves close collaboration with business partners to drive innovation in processes and systems to enhance efficiency, scalability, and risk management, ensuring operational solutions are closely aligned with State Street's business objectives, industry practices, and evolving market needs.

• Provide governance/oversight of regional teams functions/controls/operating model
• Translate business priorities/strategy from senior stakeholders into clear execution plans across teams/hubs, documenting material issues/risks appropriately
• Track KRI/KPI/performance against business objectives and strategic priorities
• Ownership/accountability for operational hub performance, efficiency, and risk
• Drive operational preparedness for new products, tech transformations, and regulatory changes
• Provide executive level reporting to communicate operational health, risks, trends, resource requirements, and improvement initiatives to senior leaders

• Oversee daily processing of Prime Services transactions across markets (borrowing and lending transactions, collateralization/margin calls, triparty transactions, cash movements/wires, billing, and corporate actions)
• Ensure timely and accurate trade capture, confirmation, settlement, and reconciliation
• Partner with global custody teams on trade statuses and adjustments
• Manage trade lifecycle events, like cash dividends, and mandatory/voluntary corporate actions, monthly billing processes

• Initiate and support client(borrower) side financing/collateralization waterfall, as well as Lending agent side collateralization(bilateral/triparty) processes
• Manage initial collateral, collateral returns, margin calls, collateral disputes
• Assist in optimizing collateral usage across funding, risk, and trading desks
• Intraday and End of Day collateral sufficiency monitoring

• Identify and mitigate operational, settlement, counter party, and corporate event risks
• Ensure strong internal controls and adherence to audit requirements
• Investigate and resolve cash/share internal/external breaks, fails, and counter party discrepancies
• Provide viable solutions and KRI's to reduce and/or eliminate risk to Prime Services, State Street, and its clients

• Ensure all Prime Services operational processes comply with relevant regulations, internal policies, and industry standards
• Support reporting requirements and regulatory audits
• Participate and track internal and external audits throughout the year, ensuring all deliverables and action items are handled timely
• Maintain up-to-date knowledge of evolving regulatory/market changes

• Partner with Front Office, Risk, Treasury, Finance, and Technology teams to understand requirements, delivering solutions that support business growth and risk mitigation
• Act as escalation point for operational issues working with teams to resolve and/or remove road blocks, and ensuring management transparency
• Maintain relationships with counter parties, custodians, and clearing agents
• Manage relationships with external vendors and technology partners, ensuring optimal performance…