Pensions Officer

This Pensions Officer post sits in the West Yorkshire Pension Fund, part of the Department of Chief Executive at Bradford Council, which administers the Local Government Pension Scheme for more than 850 employers. The work centres on calculating a range of pension benefits and carrying out basic payroll tasks, with support from colleagues on complex cases. It is a busy team with strict deadlines and hybrid working offered after initial training.

Candidates must give examples of English fluency, and the post needs an enhanced DBS check.

• Calculate a range of pension benefits
• Carry out basic payroll work
• Assist senior colleagues
• Deal with complex areas of work, with support from colleagues
• Meet strict deadlines in a high-pressure environment
• Manage own workload with minimum supervision
• Communicate with customers verbally and in writing, with a positive and sympathetic approach
• Learn the different pension schemes and the legislation that governs them
• Exercise good judgement

• Five GCSEs at grade C or above, including Maths and English, or equivalent

• Recent experience of dealing with the public

• Strong numeracy skills with attention to detail
• Evidence of numeracy and literacy skills
• Effective verbal and written communication
• Excellent customer service skills
• Good judgement
• Ability to manage own workload with minimum supervision

• Enhanced DBS check
• English fluency assessment at the level set out in the job profile, shown through examples in the application

• Ability to work under pressure in a busy environment and as part of a team

• Previous pensions experience

• Flexible working
• Local Government Pension Scheme pension
• Ongoing training and development
• Hybrid working after a period of initial training