Senior Lending Operations Analyst

Innovate UK Loans Limited is a wholly owned subsidiary of UKRI tasked with delivering Innovate UK's new innovation finance offer, bringing together debt, investment, credit and operational expertise from within Innovate UK and the wider commercial finance sector. The interventions delivered by the team are designed to enable businesses to bring their innovations to market, through addressing the finance gap facing innovative companies and supporting later stage experimental development through to commercial success.

We note: this advert will close on the 10th November 2026 at 23:59pm.

Senior Lending Operations Analyst

UKRI Band E (UKRI Ts & Cs)

£46,743 gross per annum

Lending Operations Manager

UKRI sites:
Swindon, London, Harwell, Daresbury, Keyworth, Cambridge, Edinburgh

Permanent

Innovate UK Loans Limited is a wholly-owned subsidiary of UKRI tasked with delivering Innovate UK's new innovation finance offer, bringing together debt, investment, credit and operational expertise from within Innovate UK and the wider commercial finance sector. The interventions delivered by the team are designed to enable businesses to bring their innovations to market, through addressing the finance gap facing innovative companies and supporting later stage experimental development through to commercial success.

The Senior Lending Operations Analyst role will have oversight of the end-to-end process of the loans journey, from onboarding new businesses through to final repayment. This will involve supporting the team in processing complex change requests to the loan structure, ensuring compliance with Anti Money Laundering and Know Your Customer processes and preparing legal documentation.

The Senior Lending Operations Analyst will be responsible for creating regular reports to give feedback and highlight operational performance to internal and external stakeholders.

The role holder will line manage the Execution Team directly and work closely with external stakeholders and senior management. Plus, take responsibility for projects that will improve and solidify the on-going enhancements to Innovate UK Loans expanding funding capability.

The role holder will need to diversify their knowledge across Innovate UK and work closely with other departments to ensure alignment of Innovate UK's Industrial Strategy. The Senior Lending Operations Analyst will create and implement new guidance aligned with Innovate UK's Industrial Strategy, ensuring it is applied effectively and innovatively across business areas and operational processes.

• Lead on day-to-day management of the new lending administration system.
• Acting as the first point of contact for enquiries related to the lending administration system.
• Providing support to analysts to ensure performance targets are upheld and SLAs are achieved.
• Collaborate with wider teams to offer expert advice on subject matter and represent the organisation through demonstrating competencies and skills.
• Data reconciliation and quality management within IUKL lending administration system to accurately reflect the IUKL loans portfolio balances with requirement to produce regular status reports for senior management to advise on non-compliance.
• Lead on continuous improvement of the lending administration system and implement any changes in consultation with the team.
• Responsible for carrying out escalated checks of Lending Operation Analysts work where appropriate and necessary.
• Quality assuring legal documentation prior to issuing to the customer.
• Work across different functions when seeking legal advice to ensure our legal documentation is adapted alongside our product offering.
• Line Management, coaching and development responsibility for up to two Lending Operations Analysts.
• Ensuring regular review of lending policies to ensure FCA and financial services best practice is applied.
• Review and improve all SOPs and process maps, ensuring the Lending Operations Team are compliant with the agreed processes.

• Working with Partner Agencies, such as legal contractors to ensure smooth delivery of loans programmes.

This is not an exhaustive list and you might be encouraged to undertake any other duties across the wider directorate, commensurate with the Band and level of responsibility of this post, for which the post holder has the key experience and/or training.

We are…