Project Delivery Specialist

Overview

We’re looking for two Project Delivery Specialists to join our team in Bradford on a 12-month Fixed Term Contract. This is a hybrid role, with two days a week based in our Bradford office.

As a Project Delivery Specialist, you’ll play a vital role in supporting Liberty Blume by delivering a diverse range of operational and people‑focused projects for our People Services teams and our customers, including VMO
2. We’re looking for someone with proven experience in HR and Payroll who has operated in a similar role - delivering people‑focused initiatives as well as implementing new systems and tools that enhance customer experience and improve service usability. Your work will span cyclical projects such as Benefits, Compensation Review, and Payroll, alongside wider programmes across Change, Compliance, Legislation, and the development of new people‑focused products.

You’ll join a collaborative team committed to enhancing efficiency, strengthening compliance, and supporting adaptability across our evolving operating model and the wider HR and Payroll ecosystem.

• Lead the end‑to‑end planning and delivery of customer‑facing HR and Payroll projects, ensuring successful completion and strong outcomes.
• Support internal People Services initiatives that contribute to the department’s growth and capability development.
• Act as the primary client contact, maintaining strong relationships through clear communication, alignment on goals, and a focus on customer satisfaction.
• Oversee project initiation and scoping, building detailed project plans, schedules, and resource requirements in partnership with internal delivery teams and customers—from day‑to‑day task management to high‑level plan‑on‑a‑page summaries.
• Manage risks, issues, and dependencies proactively by identifying challenges early, driving resolution, and maintaining full ownership of the RAID to ensure accountability across the team.
• Ensure systems, processes, and ways of working are effective, efficient, and aligned to successful project outcomes.
• Respond to specialist customer queries and resolve complex data issues directly related to project activities.
• Deliver continuous improvement initiatives through the project roadmap, enhancing quality, efficiency, and customer experience.
• Support Project Administration in meeting service levels and quality standards across project communications, as well as in the auditing, maintenance, and MI analysis of the People Portal.
• Ensure People Services is fully prepared for project outcomes, enabling smooth and effective transition to BAU within the operating model.

Essential:

• Experience leading and delivering projects - ideally within an HR Shared Services environment with strong collaboration across HR processes, systems, and technology.
• Strong understanding of HRIS, HR functions, systems, and operational practices.
• Experience in one or more of the following areas: HR, Benefits & Reward, Payroll, Change Management, Business Readiness, Continuous Improvement.
• Exceptional attention to detail with a commitment to delivering high‑quality project outcomes.
• Strong organisational skills with the ability to manage SLAs, competing priorities, and tight deadlines.
• Excellent stakeholder management, communication, and collaboration capabilities.
• Demonstrated experience managing multiple projects simultaneously.
• Strong working knowledge of Outlook, Word, Excel, PowerPoint, and MS Project.
• Training or certification in project methodologies such as PRINCE2, Agile, or similar.

Desirable:

• Experience with platforms such as Workday, Oracle Fusion, Zendesk, or Deel.
• Broad awareness of external HR/Shared Services trends, innovations, and evolving best practice.
• Experience in customer‑facing environments.
• Process design methodology skills.
• Exposure to PMO practices, standards, and governance processes.

• Competitive salary
• 25 days annual leave with the option to purchase 5 more.
• Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service.
• Access to wellbeing and mental health benefits such as the Calm app, personal medical,…