Human Resources Officer

Role Profile

Our priority at Assisted Lives is to ensure Service Users maintain control, choice and dignity over their care. Feeling well supported and valued by reliable, sensitive polite and friendly staff is what defines this service.

Assisted Lives is an ambitious, progressive and growing company that puts the welfare of its staff team at the heart of our decision making. To support us in continuing to ensure Assisted Lives is an attractive, vibrant employer of choice in our area, we are seeking to appoint an experienced Human Resource Officer who will support our staffing, recruitment and employment strategies.

The Human Resource Officer will maintain our company policies and procedures and work closely with the Director and Senior Managers on all staffing related issues, ensuring any staff-related concerns are handled appropriately and in full compliance with employment legislation.

This is an exciting role. The care sector is heavily regulated and recruitment and staff retention are perennial challenges for all service providers, so the role will be demanding. However, this is an exciting opportunity to work with a dynamic and innovative management team in developing and growing a company that values its staff and aims to deliver excellent quality of services to vulnerable adults.

• Working with an independent HR company to incorporate the requirements below
• Ensuring the company is compliant at all times with all aspects of the care regulations relating staff recruitment and employment.
• Supporting managers on all Employee Relations issues, including performance management; sickness & absence; disciplinary & grievance procedures.
• Monitoring, updating and advising staff and managers on HR policies and procedures, ensuring they are adhered to and effectively communicated across the organisation.
• Reviewing and updating the equality and diversity strategy, making recommendations on best practice and legislation.
• Monitoring staff turnover and ensuring that exit interviews are carried out, analysing and reporting on findings.
• Providing advice and direction where needed to the Management Team on employment law and staff management issues.
• Managing regulation compliance in relation to recruitment and employment, including ensuring we align with professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• Managing the implementation of employment policies.
• Ensuring employment law, HR policy, best practice and workforce development are applied.
• Ensuring the staff onboarding process is handled in a professional manner to expedite the settling in period.
• Supporting staff to ensure that all relevant professional standards are met.
• Continuously improving engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
• Identifying HR trends so that attention can be directed to key issues and resources.
• Identify staffing needs and manage the creation of job descriptions and handbooks.
• Controlling the performance review programme to deliver continuous employee development.
• Regularly coaching, mentoring, and supporting colleagues to identify individual strengths and development needs.
• Conducting annual staff satisfaction surveys and reviews.
• Supporting the Management Team to maintain the diversity, equality, and inclusion values and practices within the company.
• Ensuring the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly.
• Ensuring internal HR communications, including any issues, initiatives and programmes are well planned, coordinated, relevant, timely and adhere to the company’s values.
• Making sure that company values and approach are utilised to strengthen the organisational culture.
• Demonstrating the company values, championing the leadership behaviour framework.
• Demonstrating a high-performance ethic with a focus on successful outcomes.
• Developing and maintaining effective relationships to encourage retention and ensure the team perspective is fully…