Security Operations - Cyber Security Engineer

Security Operations - Cyber Security Engineer

Hybrid working from client site in Bradford

At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

We are seeking a driven individual with experience in the delivery of complex customer requirements and developing security platforms and posture. You will play a critical role in maintaining and enhancing the cyber security posture of our customer through hands on management of key security platforms, primarily focused on the operational oversight and continuous improvement of Palo Alto Cortex XDR, including agent health, deployment, policy tuning and act as an escalation point for triage on incidents.

You may also be required to support broader security infrastructure including Palo Alto Firewalls, Forescout and Rapid 7, ensuring seamless integration and alignment with security policies. You will show proactivity towards automation and process efficiency, leveraging tools such as Service Now, Cortex and Rapid 7 to streamline workflows, improve response times and reduce manual overhead.

This hands-on engineering role demands a strong technical foundation, attention to detail and the ability to translate complex requirements into business focused solutions. The engineer will work closely with the Technical Security Manager to ensure that platforms are resilient, compliant and optimised.

• Design and Implement Cyber Solutions
  :
  Develop and implement security solutions on technologies like SIEM (Microsoft Sentinel, Rapid
  7), EDR (Cortex XDR, Microsoft Defender), Tenable, Service Now.
• Cortex Management
  :
  Oversee of Cortex XDR operations, including agent health and deployment, policy configuration.
• Service Support
  :
  Participate in the incident response capabilities and activities, helping the operations team to detect, response, contain, eradicate and recover from security incidents in a timely manner.
• Customer Engagements
  :
  Assist in implementation and design of secure applications, software integrations, identity providers, and networks
• Process Improvement
  :
  Assist in documenting standard operating procedures for operation playbooks, configuration guides, secure standards and build configurations
• Customer relationships
  : regular engagement, assisting in the maturity of services. Ensuring customer requirements are met.
• Platform Management and Automation and Process Improvement
  :
  Administration, automation, streamlining and operational support for all security management systems
• Documentation
  :
  Maintain accurate and up to date operating procedures for technology.

• Industry specific certifications, such as Security+, Microsoft certifications; SC-200, Palo Alto, Rapid 7, ITIL
• In-depth knowledge of security principles, protocols, and technologies.
• Hands-on experience with security solutions desirable, such as:
  Microsoft Sentinel, Defender, Function Apps, Logic Apps, Cortex XDR, Rapid 7 and Service Now
• Strong understanding of network security, endpoint security, identity and access management, and data protection concepts.
• Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR).
• Excellent analytical and problem-solving skills.
• Effective communication, interpersonal and team working skills.
• Hybrid and multi-cloud infrastructures
• Security Cleared or able to attain Security Clearance.
• A very strong understanding of both Microsoft Windows and Linux based operating…