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IT Operations & Service Desk Manager
Job in
Bradford, West Yorkshire, NE70, England, UK
Listed on 2026-03-09
Listing for:
FGH (Freemans Grattan Holdings)
Full Time
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager, Operations Manager
Job Description & How to Apply Below
A retail company in Bradford is seeking an Operations and Business Support Team Manager to oversee a hybrid team providing 24x7 support services. You will lead a team of 12 operators, manage incident resolution processes, and drive continuous improvement initiatives. The ideal candidate will have at least 2 years in a similar management role within an ITIL-aligned environment, strong communication skills, and a commitment to customer satisfaction.
This role offers a hybrid work model and competitive benefits.
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