Principal Sales Engineer

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Principal Sales Engineer

England/UK, Virtual

The primary responsibility of this consultancy position is to facilitate the ability to offer Store Transformation through use of:
Discovery, Business Impact Assessments and Solution Operationalization including inventory protection. The area of retail focus is predominantly within store customer and transactional services, although past experience within payment inventory management and store pricing would be an advantage. A significant part of the role will be the facilitation of stakeholder engagement to support awareness and adoption of proposed transformation change.

• Experience with in the Retail Industry, consultant specializing within all facets of store customer and transactional services
• Retail marketplace knowledge and associated relationship network
• Knowledge of European and Global retail marketplace
• Knowledge of e-commerce and how these interconnect within the store
• Current and emerging in-store technology – their impacts, critical success factors and benefits
• Strong leadership skills
• Data analytics experience
• Use of AI and how businesses can use this to accelerate transformation
• Strong experience with use in Microsoft Excel and Microsoft Power Point
• Excellent communication skills both orally and written
• Very good business English both orally and written
• Business Analysis :
  Analysis of present business processes Review of focus area of retailer business strategies Review of key competitive activity for target retailer Review of competitive solutions and their positioning in the marketplace Opportunity assessment for target solution/s Workshop facilitation involving multiple stakeholders Development of business process plan to utilise target solution/s, including migration steps if applicable Identification of key benefits to retailer Identification of integration processes and step changes Presentation of findings and recommendations to retailers’ senior management
• Business Impact Assessments:
  Scope of assessment approach Utilisation of NCR Voyix tools and methodologies Consultancy and recommendations of best practice solution utilisation Business process analysis and recommended areas of change for integration Use of AI to further facilitate both change and assessment delivery Payback and solution benefit analysis Development and monitoring of agreed outcome based KPI’s Preparation of assessment reports including areas of recommendation Presentation of report findings to senior and c-level management.
• Business Solution Operational Integration:
  Utilisation of NCR tools and methodologies Development of operational deployment blueprint Consultancy skills on blueprint functional areas including recommendations Change management deployment recommendations Development including measurements of critical success factors Consultancy and recommendations of solution best practices
• Internal Sales Support:
  Input into sales strategy process Development of high-level solution business justifications and business cases Adhoc training of sales, product and service resources Assistance with solution sales process including participation in sales presentation with target customers Input into market requirements for solution portfolio Input and attendance to trade shows Attendance and representation at key retail forums Utilisation of industry expertise to promote strategic positioning of solutions

• Bachelor’s degree preferred
• 4-5 years’ experience in retail transformational delivery and or pre-sales / customer facing / technical roles
• Solid track record of transformation delivery
• Understanding of retail Software…