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Strategic Incident & Knowledge Management Specialist
Job in
Bradford, West Yorkshire, EX22, England, UK
Listed on 2026-09-10
Listing for:
Capgemini
Full Time
position Listed on 2026-09-10
Job specializations:
-
IT/Tech
IT Specialist
Job Description & How to Apply Below
Capgemini is seeking an SIAM Incident and Knowledge Analyst to coordinate Incident and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and create reusable knowledge for faster service delivery.
You will monitor trends, maintain knowledge quality, and deliver governance-ready reports to drive service improvements. The role emphasizes collaboration with suppliers, internal teams, and stakeholders to enhance user experience and operational
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