Global Service Desk Lead | ITIL‑Driven Team Mentor
Listed on 2026-09-17
-
IT/Tech
IT Support, Systems Administrator
Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure best-in-class service aligned to ITIL standards and SLAs.
You'll mentor analysts, coordinate daily activities, manage ticket flow to meet SLAs, and drive continuous improvement using Service Now and performance reporting.
Consider building your career as a Global Service Desk Lead | ITIL‑Driven Team Mentor at Rotork.
The position is based in England, United Kingdom.
This opportunity is part of our work in IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).