ITSM Transformation Lead: Business Analysis & PM
Listed on 2026-09-17
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IT/Tech
IT Business Analyst, Change Management, Business Systems & Technology Analysis
HCLTech in the United Kingdom seeks an experienced Business Analyst / Project Manager to support a large-scale IT Service Management (ITSM) transformation and onboarding program. The role centers on integrating multiple business entities into standardized global ITSM processes, governance frameworks, and technology platforms.
The successful candidate will collaborate with technical teams, SMEs, project stakeholders, and business leaders to drive process transformation, coordinate onboarding
We invite applications for the ITSM Transformation Lead:
Business Analysis & PM position located in United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations.
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