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Bradford 2nd Line IT Support Analyst – Service Desk Expert

Job in Bradford, West Yorkshire, EX22, England, UK
Listing for: Anchor Hanover Group
Full Time position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 31000 - 37000 GBP Yearly GBP 31000.00 37000.00 YEAR
Job Description & How to Apply Below

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve Service Now workflows.

You will support colleagues across office, remote and home environments, manage incidents within SLA targets, and contribute to problem management and knowledge base improvements. This role requires ITIL awareness and a customer-focused mindset.

We invite applications for the Bradford 2nd Line IT Support Analyst – Service Desk Expert position located in Bradford, England, United Kingdom.

The Bradford 2nd Line IT Support Analyst – Service Desk Expert role at Anchor Hanover Group is now open for applications in Bradford, England, United Kingdom.

Join us at Anchor Hanover Group as our next Bradford 2nd Line IT Support Analyst – Service Desk Expert in Bradford, England, United Kingdom.

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