Solution Analyst; Data & Reporting

Number of Vacancies: 2

Time Type:
Full time

Worker Type:
Fixed Term (Fixed Term)

Proposed Interview Date:
Tuesday, December 8, 2026

Hours of Work: 37

Hiring Manager:
Andrew Bate

Contact Number:

This is a Full Time Fixed Term Position x 2 These posts are fixed term for 12 months due to the Workday Programme.

Provide subject matter expertise on business change throughout the different stages of technology projects, including discovery, delivery, and evaluation. The main goal is to ensure that any changes and new solutions are implemented and adopted effectively for our staff, customers, and services. Work with other subject matter experts, as directed by the team manager. Will lead on business change activities, ensuring that solutions provide high quality standards, are relevant, fit for purpose, and functions that support business need, improving service delivery through efficiency and improved experiences.

Working with the digital transformation team and business areas the role includes assessing the feasibility of creating and selecting solutions whilst maintaining business continuity and minimising disruption to services. The post holder together with the Communications, Adoption and Training lead will be responsible for planning and delivering relevant information for training and adoption activities resulting from business changes, ensuring effective communication and a smooth transition for any digital solution into the business.

• Customer Focus – Ensures services strategies and ICT plans are understood and translated into the plans projects which are fed into the digital transformation pipeline of activity where necessary. Influences customers to comply with ICT standards, policies, and procedures to maximise the value of ICT assets and encourages use of particular tools and techniques where appropriate.
  
  Working with the digital transformation team and business areas the role includes assessing the options and feasibility of digital solutions whilst maintaining business continuity and minimising disruption to services.
  
  Additionally, will work to ensure that the applications and infrastructure meet high quality standards and are relevant, fit for purpose, and support business needs, improving service delivery and enhancing user experiences.
• Performance Management - Assists the digital transformation team and 3rd parties with discovery and assessment of in-scope services to create a catalogue of innovations and associated solutions that clearly indicates the assessment for digital transformation, including the strategies of Application, Automation, Data and AI. Participates in?assessment?interviews and discussions to determine suitability and impact of transforming business requirements to digital solutions and formulate detailed transformation plans.
  
  Take responsibility?for solution troubleshooting on behalf of the business areas to ensure a smooth transition to the new digital environment.
  
  Utilise fully the key data sources that enable the business to measure delivery of services including identifying any issues in terms of reporting requirements, access to or quality of information, and working with stakeholders to improve the quality and accuracy of measures and reduce waste.
• Statutory Obligations – Ensures Services can meet their statutory obligations through effective use of ICT.
• Through working with ICT, Business areas and 3rd parties, provide?all information regarding?business system?architecture, connectivity, usage, interaction and integration with other systems,?and other architecture-related information.? Serve as?a?primary business or functional point of contact for 3rd parties for business process…