Atlassian Solutions Architect

Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, software and custom solutions that keep us engaged with clients for true lifetime value.

We are curious, passionate, motivated about taking action, and thrive on change. At Cprime, you're encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt to new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly and so the opportunities for personal development are huge.

The Cprime Solutions Architect - Atlassian works at the intersection of customers, sales, and delivery to shape high-quality Atlassian solutions and ensure they can be delivered successfully.

The role is responsible for understanding customer business and technical requirements, translating those requirements into solution architectures and implementation approaches, and producing credible solution estimates with clear assumptions, dependencies and scope boundaries.

The Solutions Architect plays a key role throughout the pre-sales lifecycle, including customer discovery, solution workshops, demonstrations and proof of concepts, RFP responses, estimation and Statements of Work.

Success requires strong Atlassian technical knowledge alongside commercial judgement, client-facing credibility and a practical understanding of implementation risk.

This role will operate as a close technical partner to the Atlassian Growth and Sales teams, supporting opportunities from early customer conversations through to a delivery-ready Statement of Work.

We are looking for someone who can combine deep Atlassian expertise with strong commercial judgement: helping customers clarify what they need, shaping credible solutions, identifying follow-on opportunities, estimating work responsibly and ensuring that what is sold can be delivered successfully.

• Lead technical discovery with customers, understanding business objectives, current-state architecture, requirements, constraints, and dependencies.
• Translate customer requirements into appropriate Atlassian solution architectures and implementation approaches.
• Produce high-quality estimates for implementation work, including fixed-price engagements, with clear assumptions, exclusions, dependencies and scope boundaries.
• Identify technical, delivery, and commercial risks early enough for them to be addressed before commitments are made.
• Support sales opportunities through customer workshops, demonstrations, proof of concepts, RFP/RFI responses, and Statements of Work.
• Build credibility and trusted relationships with customer stakeholders, explaining both what is possible with Atlassian and the practical implications of different solution choices.
• Work collaboratively with sales and delivery teams to ensure that solutions sold can be delivered successfully, and that handover from pre-sales into implementation is effective.
• Maintain strong, current knowledge of Atlassian products, platform capabilities, ecosystem developments and Marketplace applications.
• Understand emerging Atlassian capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers.
• Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications.
• Advise customers on architecture, configuration,…