Claims Handler

Overview

Job Title: Claims Handler - Defendant Personal Injury (EL/PL)
Location: Bradford with Hybrid Working Salary: £30,000 to £35,000 Salary Bracket Contract: Full Time, Permanent

Our client is a leading law firm with a strong national reputation and global outreach, while maintaining an independent and supportive organisational culture. The firm is recognised for delivering high-quality legal services and has built a strong client base supported by experienced professionals across multiple practice areas. The firm prides itself on being a people-first organisation with a genuine focus on employee well-being and career progression.

With competitive salaries, leading training and development opportunities, and flexible working arrangements, the firm offers an excellent environment for legal professionals to develop their careers. Due to continued growth within their Personal Injury team, the firm is now looking to recruit a Claims Handler to join their department. This is an excellent opportunity for a candidate looking to further develop their career within defendant personal injury claims while working as part of a reputable and supportive team.

• Manage a caseload of Employer's Liability and Public Liability (EL/PL) matters, ensuring files are progressed efficiently through the MOJ Claims Portal.
• Liaise confidently and professionally with opponents, experts, regulatory authorities and clients via telephone, email and written correspondence.
• Negotiate settlements on both liability and quantum while ensuring claims are handled in a timely and effective manner.
• Pursue recovery actions against third parties where appropriate, maintain accurate financial and risk assessments for all claims, and ensure compliance with internal procedures and client-specific protocols.
• Regularly review performance and work towards achieving personal performance targets.
• This position would suit a candidate with experience in Defendant Personal Injury claims. Although the role focuses on litigated EL/PL claims, candidates with a professional background exclusively in RTA claims will also be considered.

• 25 days annual leave plus bank holidays, with increasing holiday entitlement following 2 and 5 years of service. Optional holiday purchase scheme through salary sacrifice.
• Enhanced pension contributions which increase with service, life assurance, private healthcare, discounted legal services and a firmwide reward and recognition scheme.
• Wellbeing offering including a mental health and wellbeing programme, enhanced parental leave package, employee assistance programme, sports and social clubs, travel scheme, free snacks and long service awards.
• Hybrid working arrangements are available.

If you are interested in this Claims Handler opportunity, please submit your application using the link provided. For a confidential discussion about the role, you are welcome to contact Rhys Spencer on , who is managing this recruitment process.