Export Processor Team Lead

UK Trade Operations Team Leader

Location: Bradford, West Yorkshire. Hybrid working options.

Solenis is a leading worldwide provider of water and hygiene solutions that support operational efficiencies, product quality, and environmental sustainability.

Key Responsibilities:

• Lead, coach, and develop the UK Trade Operations team.
• Manage day‑to‑day export and import activities across UK sites.
• Serve as the first point of escalation for trade execution, customs, and shipment issues.
• Coordinate with freight forwarders, customs brokers, hauliers, shipping lines, and 4PL providers to deliver seamless operations.
• Ensure compliance with customs regulations, export/import requirements, and Incoterms.
• Monitor performance, drive operational excellence, and lead continuous improvement initiatives.
• Collaborate with Supply Chain, Logistics, Customer Service, and external partners to deliver outstanding service.
• Support business transformation and process optimisation projects.
• Travel occasionally (typically only a few days per year).

What We're Looking For:

• A‑Level education (or equivalent).
• Experience in Export/Import Operations, Logistics, Trade Operations, or Customer Service within an international environment.
• Previous team leadership or supervisory experience.
• Strong understanding of export/import documentation, customs processes, and Incoterms.
• Experience working with freight forwarders, customs brokers, and other logistics partners.
• SAP R/3 experience.
• Excellent communication, stakeholder management, and problem‑solving skills.
• Supply Chain, Logistics, or Customer Service qualification (preferred but not essential).
• Manufacturing sector experience.
• Knowledge of Order‑to‑Cash (OTC) processes and Inward Processing Relief (IPR).
• Experience delivering process improvements and cost optimisation initiatives.

Benefits:

• Competitive base salary, annual bonus scheme and enhanced company pension scheme.
• Private healthcare and life assurance.
• Employee assistance.
• Multi‑faith room.
• Ongoing training, development and support.
• Onsite parking (some bays with EV charging points).

Equal Opportunity Statement:

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirative Action Employer. We value diversity and do not discriminate on the basis of age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Qualified candidates are encouraged to apply.