Practice Manager

Due to the retirement of our Practice Manager an exciting opportunity has arisen for a Practice Manager to join our dynamic teamat farrow Medical Practice. We are a well-established, four-partner practice operating from a single site in Bradford, serving approximately 8800 patients.

We are seeking an accomplished, highly motivated,and experienced Practice Manager to lead our operational and strategic management. You will be responsible for providing collaborative leadership and managing all aspects of the practice, including Practice finances, HR, and staff management. Premises management and operational oversight (including Health and Safety). Compliance with CQC regulations. Management of internal and external stakeholder relationships.

Working closely with GP Partners you will ensure the delivery of high-quality care and maintain compliance with evolving NHS contractual obligations.

Key Responsibilities

• Operational Management: Lead the day-to-day running of the surgery, managing administrative and reception teams, rotas, and patient access systems.
• Financial Oversight: Manage budgets, payroll, and pension administration; maximise income via Quality and Outcomes Framework (QOF) and PCN-enhanced services.
• Compliance & Governance: Act as the lead for CQC inspections, ensuring the practice meets all statutory regulations, health and safety standards, and Information Governance (IG) requirements.
• Strategic Planning: Identify growth opportunities, lead change initiatives (such as digital transformation), and collaborate with our Primary Care Network (PCN).
• HR & Leadership: Manage recruitment, appraisals, and professional development for non-clinical staff, fostering a supportive and “no-blame” team culture.

Essential Requirements
:

• Proven management experience, ideally within a healthcare or regulated service environment.
• Strong financial acumen, including budget management and financial reporting.
• Excellent communication skills with the ability to manage conflict and handle patient complaints sensitively.
• Proficiency in primary care IT systems (e.g. Systm One).

Farrow Medical Practice is a well-established practice operating from purpose-built premises at Farrow Health Centre, offering patient services to those living in mainly Bradford 2 and 3 postcodes.

The practice falls within NHS West Yorkshire Integrated Care Board and is registered with the Care Quality Commission (CQC). The practice has been rated as “Good” overall by the CQC in 2024.

While clinically driven, the practice is financially robust, featuring a democratic, stable team committed to equal opportunities.

The practice maintains a dedicated team ethos and a relaxed atmosphere complemented by excellent and friendly staff.

This is an opportunity to lead a financially stable, well‑run practice with an excellent reputation, supportive partners, and a genuinely positive team culture—a place where your leadership can make a real and lasting impact.

Applicants must meet the English language fluency requirements of the Immigration Act 2016.

Due to the retirement of our current Practice Manager we have an exciting opportunity for a Practice Manager to lead our successful established team at Farrow Medical Centre.

We are looking for someone to lead and manage our Practice, helping us to meet our objectives, whilst maintaining our strong values of providing a responsive, safe, and high-quality service for our patients, in a supportive and efficient environment. We strive to ensure that our team can work in a trusting and fulfilling environment in which they can develop, learn and thrive.

You must be experienced, dynamic, highly organised and enthusiastic, with outstanding leadership skills, a good head for business and a large heart for people with excellent communication and team skills. You will have vision, be adaptable, and conscientious. The successful candidate will work closely with the Partners, supported by fantastic administrative and clinical teams, to ensure the smooth day to day running of the practice, fulfilling all necessary management duties as agreed with the Partnership.

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