Service Manager - Specialist Medicine CSU

Closing Date: 25th February 2026.

Shortlisting will take place in the week following the closing date:
Commencing 26th February 2026.

Interview expected to take place in the week following shortlisting: W/C 9th March 2026.

A fantastic opportunity has arisen to join Specialist Medicine CSU as a Service Manager. We are looking for a reliable individual who will work in partnership with the specialty leads, clinicians and senior administrative staff to ensure the delivery of safe, effective and high quality patient care across multiple services.

The post holder will have experience working within a large complex organisation and delivering service improvement, change management and risk management. This is a unique opportunity for a well‑motivated individual to join an expanding busy unit to showcase and develop their skills.

The post holder will also provide management support to the Clinical Service Unit (CSU) triumvirate. They will have responsibility for the performance of administrative and clerical staff and will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels.

The post holder will work with CSU staff and other senior managers in the strategic development of the services provided by the CSU. This includes strategic and operational business planning and monitoring, and the development of relationships with key internal and external partners.

The post holder will ensure that the CSU functions as an integral part of the Trust and that CSU and Trust‑wide objectives are achieved simultaneously.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

• Date posted: 12 February 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £47,810 to £54,710 a year per annum (pro rata)
• Contract: Permanent
• Working pattern: Full‑time
• Reference number: 389-
• Job location: Bradford Teaching Hospitals, Duckworth Lane, Bradford, BD9 6RJ

• Work in partnership with specialty leads, clinicians and senior administrative staff to ensure safe, effective, high‑quality patient care across multiple services.
• Apply experience of service improvement, change management and risk management within a large complex organisation.
• Provide management support to the CSU triumvirate, overseeing performance of administrative and clerical staff.
• Ensure services are delivered within budget to agreed quality standards and activity levels.
• Engage in strategic and operational business planning and monitoring, and develop relationships with key internal and external partners.
• Ensure that the CSU functions as an integral part of the Trust and that CSU and Trust‑wide objectives are achieved simultaneously.

• Previous experience at middle management level.
• Experience in the management of multi‑professional teams with formal management training.
• Demonstrable experience of operational management in a multi‑professional environment.
• People‑management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance‑management processes.
• Budgetary management experience and familiarity with cost‑saving initiatives.
• Understanding and experience of complex information analysis essential for informing business, finance and workforce decisions.
• Previous experience in operational and strategic planning including options appraisal methodology, project/service development and change management.

• Experience working in a complex, externally regulated politically sensitive public sector organisation.
• NHS management experience including ensuring administration processes support efficient patient pathways, governance assurance and understanding of AHP/Psychology services.

• Negotiation, influencing and diplomacy skills.
• Effective leadership skills and a team player who…