Operational Training Manager

Are you ready to turn training strategy into real operational performance? Can you lead, inspire and develop teams in a fast-paced logistics environment? Do you thrive on driving safety, compliance and continuous improvement across a site?

We are looking for an Operational Training Manager to join our M&S site in Bradford. As our Operational Training Manager, you'll be the driving force behind building that capability. You'll lead the design, delivery and governance of all operational training across the Bradford site, shaping a high-performing, safety-first culture while ensuring training is aligned with business priorities, operational demands and compliance standards.

This is a full-time permanent role working Monday to Friday, 08:00 to 16:00.

We're looking to offer a salary of up to £40,000 per annum and 33 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company-sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our My Benefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

• Lead, develop and manage the Operational and MHE Training Team, driving a strong learning culture across site
• Design and deliver training strategies that support operational performance, safety standards and business goals
• Ensure all Health & Safety and QHSE training is compliant, effective and embedded across all departments
• Oversee training plans, inductions, and compliance activity, ensuring records and audits meet required standards
• Drive continuous improvement through data, stakeholder engagement and cost-effective training solutions

• Proven experience managing teams and leading training within a fast-paced operational environment
• Strong background in training design, delivery, and legal compliance, with a safety-first mindset
• Excellent communication, influencing and stakeholder management skills, with the ability to build credibility at all levels
• Ability to make sound decisions under pressure, solve problems and drive results through others
• Strong IT skills (Excel, Word, PowerPoint, Outlook) with the ability to analyse and present training data effectively
• CIPD Level 3 or an equivalent qualification is desirable
• We would also welcome candidates who have undertaken an apprenticeship in L&D Practitioner Level 3 or 5 and other teaching or training qualifications would be advantageous

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.