Delivery Station DSL Team Lead – Customer Experience
Job in
Bradford, West Yorkshire, NE70, England, UK
Listed on 2026-07-07
Listing for:
Amazon
Full Time
position Listed on 2026-07-07
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Amazon is seeking a Customer Service Team Manager in the United Kingdom to lead and develop approximately 20 associates in their Delivery Station Liaison team. The role involves managing customer delivery issues, driving performance metrics, and ensuring a world-class customer experience.
The ideal candidate will be a coach and mentor, engaging with associates to foster a supportive and productive work environment. Key responsibilities include managing team performance, coordinating escalations, and collaborating cross-functionally with leadership.
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