Commercial Manager

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors.

Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

The Commercial Manager holds a critical, cross-functional role within the organisation, reporting directly to the General Manager. This position leads and develops Werfen UK’s commercial operation functions, driving profitable growth, strengthening contractual governance, and enabling cross‑functional delivery of complex commercial solutions across all business units. The role combines strategic leadership, operational excellence, and market influence to support long‑term business performance and customer success.

Key Accountabilities

Commercial Leadership & Strategy

• A key role within the Werfen Senior Leadership Team, collaborating with colleagues to shape strategic direction, drive organisational success, and promote a culture of trust, teamwork, and mutual respect
• Lead a centralised commercial function aligned to the UK 3‑year strategic plan, directly impacting revenue growth and P&L performance.
• Act as the primary commercial interface across all business units, ensuring alignment between sales strategy, operational delivery, and financial objectives.

Provide expert guidance on UK procurement frameworks and legislation, general market changes and pathology network dynamics to inform strategic decision making.

• Lead a high‑performing Contracts team responsible for end‑to‑end tender lifecycle management, including bid submission, negotiation, and contract award.
• Ensure all tender submissions are compliant, commercially robust, and delivered to a high standard across multi‑business unit opportunities.
• Develop and embed contractual governance frameworks, improving risk management, consistency, and commercial outcomes.
• Oversee price increase management to protect and enhance profitability across the portfolio with Customer Support.
• Responsible for resolving all contractual and procurement disputes as a point of escalation from the contracts team with customer contracts alongside selected legal partners.
• Identify new procurement avenues and mechanisms for customers to take Werfen solutions through to contract.

Write and amend contractual documents where applicable including the distributor agreements.

Operational Excellence & Commercial Performance

• Strengthen delivery of Managed Service and Cost‑Per‑Reportable contracts, ensuring clear accountability, escalation pathways, and operational control.
• Drive continuous process improvement initiatives to enhance efficiency, quality, and commercial performance across teams.

Improve forecasting accuracy and budget planning through enhanced cross‑functional collaboration and data insight.

Distributor & External Partner Management

• Lead all UK distributor relationships, including negotiation of high‑value agreements and ongoing contractual performance management.

Strengthen partnerships with key stakeholders across Primary Contractors, NHS procurement organisations, and industry bodies to enhance commercial positioning.

Cross‑Functional Leadership

• Act as the central coordination point across Sales, Service, Finance, Quality, IT, Supply Chain, and Marketing functions.
• Enable seamless transition from contract award to business‑as‑usual operations, ensuring delivery against customer commitments.
• Support resource planning, risk mitigation, and integrated delivery across complex projects and national accounts.
• Provide education and training where required on Contracts, Tenders, Procurement and Legal

Responsible for driving the relationship, tasks and the cross collaboration intitiatives between Werfen UK and GBS.

Implementation & Project Delivery Oversight

• Oversee the end‑to‑end…