Service Manager - Surgery & Digestive Diseases CSU

Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Teaching Hospitals Town Bradford Salary £49,387 - £56,515 per annum Salary period Yearly Closing 31/08/2026 23:59

Closing Date:
31.08.26

Shortlisting to take place after closing date: commencing 01.09.26

Interview expected to take place in the week following shortlisting: commencing 07.09.26

A fantastic opportunity has arisen for an experienced manager to join the Surgery and Digestive Diseases Clinical Service Unit as a Service Manager.

We are looking for a reliable individual who will work in partnership with the specialty leads/clinicians/senior administrative staff to ensure the delivery of safe, effective, and high quality patient care across multiple services.

The post holder will have experience working within a large complex organisation and delivering service improvement, change management and risk management.

This is a unique opportunity for a well-motivated individual to join an expanding busy unit to showcase and develop their skills.

The post holder will also provide management support to the Clinical Service Unit (CSU) triumvirate. He/she will have responsibility for the performance of administrative and clerical staff and will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels.

The post holder will also work with CSU staff and other senior managers in the strategic development of the services provided by the CSU.

This will include strategic and operational business planning and monitoring, and the development of relationships with key internal and external partners.

The post holder will ensure that the CSU functions as an integral part of the Trust and that CSU and Trust-wide objectives are achieved simultaneously.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Please refer to the attached Job Description and Person Specification for more information about the role.

• Experience in the management of multi-professional teams underpinned by formal management training
• Demonstrable experience of operational management in a multi- professional environment
• People management experience including appraisal and objective setting, recruitment and retention, disciplinary and performance management processes
• Budgetary management experience and familiarity with cost saving initiatives
• Understanding and experience of complex information analysis essential for informing business, finance and workforce decisions
• Previous experience in operational and strategic planning including options appraisal methodology, project/service development and change management
• Experience of working in a complex, externally regulated politically sensitive public sector organisation
• NHS management experience including ensuring administration processes support efficient patient pathways, governance assurance and understanding of AHP/Psychology services

• Negotiation, influencing and diplomacy skills
• Effective leadership skills and a team player with the ability to work flexibly and across multiple sites in a diverse and highly demanding organisation
• The ability to work under pressure and take direction
• Ability to demonstrate a fair, honest and consistent approach
• The ability to self-manage and demonstrate resilience
• Change management skills including service reconfiguration
• Exceptional analytical skills, literacy and numeracy. Ability to analyse information, manipulate data and formulate reports utilising Excel and Business Objects
• Able to communicate technical information in a complex and sensitive
• Ability to interpret data and form plans for service development based on findings
• Able to demonstrate an approach to working in…