Head of Client Services

I'm currently representing a highly regarded independent wealth management firm that is looking to appoint a Head of Client Services as part of an exciting period of growth and business transformation.

This is an excellent opportunity to join a boutique wealth management business with ambitious growth plans, a high-net-worth client base and a strong commitment to delivering an exceptional client experience.

The firm is currently managing approximately 300m of assets and is undergoing a significant acquisition that is expected to double the size of the business over the next 12 months. Alongside this growth, the business is investing heavily in technology, operational improvements and the overall client journey.

What makes this opportunity particularly attractive:

Leadership responsibility for the client services and platform administration teams

Opportunity to shape and enhance operational processes across the business

High-net-worth client base with average client values exceeding 1mSignificant investment in systems, technology and service delivery

Rebrand, office refurbishment and wider transformation programme underway

Genuine opportunity to influence the future direction of the business

Independent, people-focused culture with ambitious growth plans

The ideal candidate will:

Have previous leadership experience within a financial planning or wealth management environment

Possess a strong understanding of financial planning administration and platform operations

Be passionate about delivering outstanding client service

Have experience improving workflows, processes and operational efficiency

Be an effective people manager capable of developing and motivating teams

This role would suit an experienced Client Services Manager or Head of Administration looking to take on a highly visible leadership position within a growing and progressive wealth management firm.

If you'd be interested in a confidential discussion, please get in touch directly via Samantha.durbridge

Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Discipline(s):
Financial Services Job type:
Permanent