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Hybrid O+O Customer Experience Leader
Job in
Bradford, West Yorkshire, EX22, England, UK
Listed on 2026-09-03
Listing for:
AS Watson
Full Time
position Listed on 2026-09-03
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy, Marketing Communications
Job Description & How to Apply Below
AS Watson is seeking a Senior O+O Customer Excellence Specialist to drive content excellence across European markets. You will lead audits, analyze customer journeys across Offline & Online touchpoints and translate insights into practical, action-oriented recommendations that boost engagement and sales.
The role emphasizes training, best-practice development and the adoption of AI-powered tools to scale impact. Hybrid working and a focus on customer loyalty are key.
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