Volunteer Coordinator

Blue Cross

Location: Hertfordshire

Salary: £12,488 – £13,821 pro rata (£24,976 – £27,643 FTE)

Hours: 18. 75 hours per week

Contract Type: Permanent

Closing Date: Sunday 19th July 2026

Interview date: 27th – 31st July 2026

We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Hertfordshire!

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You’ll be joining a team that strives to be the best versions of themselves, so that they can do the best for the pets who need our help. You’ll recruit and support a diverse team of volunteers, work closely with the Centre Manager and Assistant Managers, and ensure volunteers are integrated into the team.

You will also build relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.

This role is part time over a 2‑week rota:
Week 1 – Tuesday, Thursday;
Week 2 – Monday, Wednesday, Friday.

In addition to these responsibilities, you will need to be an excellent communicator with strong interpersonal skills and the ability to promote Blue Cross and the benefits of volunteering to a range of external stakeholders. You will be a self‑motivated, creative, and forward‑thinking individual who enjoys participating in local volunteering events and national initiatives. You must work collaboratively at all levels, ensuring volunteers have the right opportunities to thrive, and be able to provide guidance and pragmatic solutions to volunteer situations.

You will demonstrate resilience in an emotionally charged environment and exhibit empathy and emotional intelligence.

Effective organisation, flexibility, and analytical skills are essential, as is a confident, approachable and supportive manner. You will enjoy working to targets, managing a diverse team, and managing a bank of volunteers efficiently. A high standard of verbal and written communication, client‑focused delivery, and use of computerised systems will also be required.

• Demonstrable experience supervising or managing volunteers
• Experience running and marketing recruitment campaigns for volunteer roles
• Experience working with local communities and promoting volunteer opportunities
• Building relationships with a range of external stakeholders
• Experience actively managing a bank of clients or volunteers
• High standards of verbal and written communication
• Previous experience working in a client‑focused environment with high customer satisfaction
• Strong organisational, administrative and analytical skills, including use of computerised systems
• Good interviewing and recruitment skills
• Awareness of health and safety legislation
• Current full driving licence
• Ability to demonstrate understanding and application of Blue Cross values

• Qualifications in managing volunteers or similar
• Training or coaching skills
• Presentation skills
• Experience working with animals and knowledge of animal welfare
• Event organising experience
• Understanding of safeguarding issues

• Full‑time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via Met Life – 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family‑friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

We reserve the right to close this vacancy early should we receive an overwhelming response.