Regional Manager

Regional Manager to oversee and drive operations across multiple retail perfume stores in the UK. The ideal candidate will have a strong background in luxury retail, people management, and sales growth strategies. This role is key to ensuring each store delivers exceptional customer experience, meets sales targets, and upholds brand standards.

• Oversee the daily operations of multiple perfume retail stores across assigned territory.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Conduct regular store visits to monitor performance, customer service, and compliance.
• Maintain standards consistently across DXB portfolio
• Drive sales and profitability across all assigned stores.
• Analyze sales data, KPIs, and market trends to develop and implement business strategies.
• Monitor stock levels and coordinate with supply chain for inventory optimization
• Commercial awareness on all KPIs
• Recruit, train, and manage Store in charge and retail staff.
• Set performance targets and conduct regular appraisals and coaching sessions.
• Foster a positive and motivational team environment focused on customer excellence.

• Ensure premium customer service is consistently delivered.
• Maintain brand integrity through proper product presentation, service, and storytelling.
• Address and resolve escalated customer issues in a professional manner.

• Provide feedback on market trends, competitor activities, and customer preferences.
• Assist in identifying new retail opportunities and expansion planning.
• Regular calls with Marketing team
• Feedback on all activations

• Strong leadership, communication, and organizational skills.
• Proficiency in MS Office and POS systems.
• Sales-driven mindset with strong commercial acumen.
• Customer-centric approach with a passion for luxury retail and fragrances.
• Ability to manage, inspire, and develop high-performing teams.
• Valid UK driving license and willingness to travel

Minimum 5 years’ experience in multi-store retail management, preferably in the luxury or fragrance industry.

High attention to detail with strong operational control.