Deli Counter Assistant

As a Deli Counter Assistant, your main responsibility is to deliver great customer service while preparing and serving a variety of fresh food items. You'll help maintain a clean, well-organised workspace and follow food safety standards to ensure quality and safety at all times.

Your key priorities and duties will be;

Provide excellent customer service by engaging with and assisting customers in a friendly and professional manner

Maintain strong product knowledge to effectively answer customer queries and offer recommendations

Ensure proper stock rotation and adherence to food safety standards

Operate meat slicing equipment (for employees aged 18 and over) following all safety procedures

Assist with receiving, unpacking, and working stock and deliveries

Accurately pack and label pies, curries, and other prepared food items for sale

Assisting with the opening and closing procedures of the counter and shop as needed

Housekeeping, making sure workstations and back of house areas are clean throughout the day

Dealing with customer complaints in a professional manner, directing to a manager if needed

Providing support in other areas of the business, as required by the management team

Qualifications:

Previous experience in retail would be advantageous but not essential

Strong attention to detail and the ability to follow instructions accurately.

Excellent organisational skills and the ability to work efficiently under pressure.

A passion for quality food and a commitment to maintaining high standards.

The ability to work excellently as part of a team with your colleagues.

Additional Details - 2 roles available. Saturday 9am - 6pm and Sunday 10am - 6pm

• Do you have experience in a similar role?
• Describe your customer service experience