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Service Administrator

Job in Bradford, West Yorkshire, NE70, England, UK
Listing for: Ingersoll Rand
Part Time position
Listed on 2026-03-14
Job specializations:
  • Sales
    Sales Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Overview

The Service Administrator will assist the Aftermarket Sales and Service Department in a wide variety of activities including spare parts sales and processing engineers' paperwork within our systems.

Responsibilities
  • Raising service order numbers on SAP
  • Raising parts orders on SAP for delivery to engineers / customers
  • Administering Service Engineers paperwork to ensure all hours, materials and any follows ups are actioned through to invoicing
  • Updating maintenance records on Excel spreadsheet (for KPI)
  • Closing completed service orders on SAP
  • Responsible for Work In Progress (WIP) targets
  • Checking parts stock on SAP
  • Ensure work is processed efficiently and accurately onto the system (Ideal, FSL, SAP)
  • Build customer relationships in a professional manner through a solution oriented approach, service and telephone support
  • Identify and quote accurate parts and services to customers
  • Ensure any problems are resolved in a timely manner or escalated through the correct channels
  • Participate in positive team efforts to achieve departmental and company goals
  • Support all activities within the Aftermarket department as required
  • Parts Control/Management
  • Sales/Work Order Processing
  • Customer Service Skills
  • Working to deadlines
  • Flexible
  • Transport Environment Background (desirable)
  • Teamwork
  • Detail-Oriented
  • Willingness to learn
  • Negotiating
  • Travel and work arrangements as required
Qualifications
  • Parts Control/Management
  • Sales/Work Order Processing
  • Customer Service Skills
  • Working to deadlines
  • Flexible
  • Transport Environment Background (desirable)
  • Teamwork
  • Detail-Oriented
  • Willingness to learn
  • Negotiating
Benefits
  • Company Pension Contribution
  • Westfield Health Medical Cover
  • 25 Days Holiday + 8 Bank Holidays (Option to purchase up to 5 days  pro rata for part time)
  • Free parking
  • Death in Service Benefit of 4x salary
  • Cycle Scheme
  • Employee Assistance Programme
  • Refer a Friend Scheme
  • Electric Car Scheme (after probation period)
  • 10% of salary in shares after 1 year of employment
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