Assistant Recovery Officer

Gwynedd Council offers an attractive employment package, for more information please. Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification. We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.) For further information about this post please contact Bleddyn Jones on or via e-mail: edwardbleddynjonesw.cymru CLOSING DATE: 10:00 AM, 24/09/2026 The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate.

If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

• Confident, conscientious and the ability to prioritise work in order to meet specific deadlines.
• Able to communicate effectively and discuss tax and recovery activities with officers, the public, elected members, and external establishments.
• Be able to accept responsibilities and deal with a range of complex and contentious matters.

• Seek opportunities for professional development.
• Willingness and perseverance in realising personal self-development.

• Education up to GCSE level (to include Welsh, Mathematics and English) or equivalent qualification.

• Evidence of continuous personal development in the field of taxes or recovery.
• A Level or equivalent.
• Degree or similar qualification.
• Professional Qualification.

• Experience of working in the field of taxes, recovery, or another relevant area to the post.
• Experience of dealing with challenging individuals.

• An understanding of the law, procedures and local taxation matters.
• Good information technology skills.
• Strong communication skills.
• Thorough knowledge about the activities of local authorities.

• Planning and carrying out supervised work including writing and producing reports.

Listening and Speaking
- Higher. Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions. Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English. Reading and Understanding
- Higher. Able to understand standard written Welsh and English; both formal and informal. Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post. Writing
- Higher. Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).

• Supervise and monitor the implementation of every aspect of the recovery process to ensure effective and efficient recovery in accordance with the unit’s aim/objective.
• Ensure that the people of Gwynedd are at the centre of everything we do.

• To support the day-to-day work of the recovery service for all debts owed to the Council including council tax, non-domestic rates, business improvement districts, general debts and any other debts.
• General recovery duties in accordance with the requirement, but a specific responsibility for:
  • Attending the magistrates' court with the manager/recovery officer to discuss options with the taxpayers/debtors so that a way forward can be found without having to conduct a hearing.
  • Checking the content of arrears to be written off and present to the Head of Finance for consideration.
  • Preparing a summons list and arrange for staff to check these before sending summons out.
  • Preparing a list of the summons for court use.
  • Dealing with enquiries and objections by the public to the Council's request before the Court date.
  • Acting on debt orders, i.e. sending letters to…