Automation Specialist

Company:

Marsh

Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:

What can you expect? In this position, you will be responsible for developing and implementing end-to-end process improvements, leveraging VBA and Python, and/or other automation tools/languages. You will work closely with the business to gather requirements and drive the design, development, testing, and implementation of automation solutions.

• Development opportunities
• Flexible working hours
• Hybrid model of work (at least 3 days per week in the office)
• Casual dress code and integration events
• Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)
• Multilingual community with inclusive atmosphere
• Work in a people-oriented team with dynamic colleagues and leaders
• Office building in Warsaw city center

• Collaborate with cross‑functional teams to understand end-to-end processes and identify opportunities for optimization
• Analyze existing processes and identify bottlenecks and inefficiencies, proposing solutions for streamlining and automation
• Work closely with stakeholders to gather requirements and ensure that automation solutions align with business objectives
• Develop and implement end-to-end process improvements, leveraging VBA, Python and/or other automation tools/languages
• Drive solution testing and provide support during User Acceptance Testing
• Ensure that processes are fully tested before deployment

• Proven experience of some, but not necessarily all, of the following preferred technical skills: VBA, Python
• Experience in process mapping, process reengineering, and end-to-end process improvement
• Ability to analyze and evaluate existing processes, identifying bottlenecks and inefficiencies, and proposing solutions for improvement
• Continuous improvement mindset, with a focus on driving efficiency and effectiveness through automation and process improvement
• Strong communication skills
• Excellent spoken and written English (C1 level)

• Experience with multiple automation tools/languages
• Knowledge data exchange via REST API
• Lean Six Sigma
• Experience in the insurance sector or shared service sector

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.