Platform Engineer, AI Enablement

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession
  . Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

Our job is solid software engineering, not hype engineering. Carrier APIs differ a lot across countries, providers and regulatory regimes. Provisioning, porting, and eSIM lifecycle management happen in real-time with hard SLA requirements. Usage tracking, billing, and payments span multiple currencies and jurisdictions. Our systems need to be observable, operable, and resilient. When a carrier integration fails at 3am in a market far away, we need to know about it before the customer does.

Ours is a world where decades-old carrier protocols meet eSIMs, IoT, satellite connectivity, and the road to 6G. We are bridging that gap; making the old world programmable for the new one. We're a platform company solving real, durable problems that don't disappear when the hype cycle turns.

Our engineering team is doubling in 2026. In the next step of our journey, we're building out a senior IC track, hiring multiple staff and principal engineers, because the challenges we're solving today are only getting deeper. New markets, new connectivity paradigms, and an architecture that needs to carry us for years, not quarters.

Our Foundation team owns the platform every engineer at Gigs builds on: cloud infrastructure, CI/CD, observability, golden paths, and the shared services that keep our product running. That charter is expanding. We believe the next big improvement in how Gigs ships software comes from weaving AI into the platform itself. The same paved roads that make a deployment safe for an engineer make it safe for an agent.

Foundation is where that convergence happens, and this role sits at the center of it.

You've built internal platforms before and know the difference between tooling engineers tolerate and tooling they'd fight to keep. We're looking for someone with that foundation who is now focused on what comes next: where developer experience goes as agents take on more of the work, which investments in our platform pay off for years, and what an engineering org looks like when AI enablement is built in rather than bolted on.

Someone who has gone deep enough on agentic development to have earned opinions, and who wants to turn those opinions into the systems and practices that shape how Gigs builds software.

• Ship the platform yourself. Golden paths, CI/CD, developer environments, observability. Hands-on work that removes friction for every engineer, human or agent
• Take our AI enablement from experiments to infrastructure: agent-ready…