Ocean Import Operator

Ocean Import Operator – Freight Forwarding

Location:
Bradford (Office-based)

Salary: £32,000 – £36,000 Depending on experience

Recognised as a top employer!

We are partnering with a rapidly growing international freight forwarding organisation that is expanding its commercial and operational teams as part of a long-term growth strategy. Due to continued success and increased volumes, they are looking to hire an experienced Ocean Import Operator to join their busy Air & Ocean department.

This is a fantastic opportunity to join a progressive logistics business that invests in its people, encourages ownership and innovation, and offers long-term career development within a collaborative and forward‑thinking environment.

• 30 Days Holiday
• 08:30 – 17:00 or 09:00 – 17:30
• Salary: £32,000 – £36,000 Depending on experience
• Performance related bonus
• Company discount scheme

As an Ocean Import Operator, you will play a key role in managing end-to-end ocean import shipments, working closely with customers, overseas agents, carriers and internal teams. You’ll be responsible for ensuring shipments are handled accurately and efficiently, from booking through to customs clearance and invoicing.

• Communicate daily with customers and overseas agents regarding shipments
• Receive and process import bookings
• Create and manage job files within the internal system
• Prepare customs clearance instructions and calculate duty/VAT
• Liaise with carriers, hauliers and customers to manage shipment progress
• Monitor vessel arrivals and update stakeholders accordingly
• Maintain customer‑specific documentation and tracking spreadsheets
• Ensure all documentation is correct and compliant
• Raise invoices and duty/VAT charges
• Resolve file queries and operational issues

• Minimum 2 years’ experience in freight forwarding (ocean imports preferred)
• Strong attention to detail and excellent communication skills
• Comfortable working to deadlines and under pressure
• Organised, proactive and able to work independently and as part of a team
• Proficient with Microsoft Office (Excel, Word, PowerPoint)
• GCSE English and Maths (Grade C/4 or above)

• Join a fast‑growing logistics organisation with ambitious expansion plans
• Work in a collaborative, people‑focused culture that values initiative and ideas
• Opportunity to make a real impact in a global supply chain environment
• Long‑term career progression in a stable and growing industry