Teller & Member Services Specialist Job Brainerd area,Minnesota USA,Finance & Banking

About the Organization At MMFCU, we don't just say 'We're with you all the way ' - we thrive on it for the benefit of our employees, members, products, services and community. Our employees play a vital role in building relationships with our members. This is where you come in. You like people, right? Make a career out of it! Help our members improve their financial well-being, and help yourself get the most out of your career.

Description

Under supervision and in accordance with procedures and system receive members in person and by telephone. Explain and promote all credit union services to members when required. Provide teller services to members and process all types of teller transactions, i.e., loan payments, withdrawals, night deposits and mail deposits. Provide members with information regarding the credit union’s products and services.

Full-Time: (Available to work M-F 7:15-5:45 location schedule dependent)

Pay Transparency:

Pay: $16.20-$24.28/hour

Mid Minnesota Federal Credit Union (MMFCU) has provided a salary range that represents its good faith estimate of what the company may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.

40 hours per week

Benefits:

Medical

Dental

Vision

Employer paid Life insurance

401(k) Savings Plan

Bonus/Incentive Program

Vacation Time

Earned Sick and Safe Time (aka Sick Time)

MN PFML

Health and Wellness Program

Equal Opportunity Employer

Position Requirements

General Purpose: Under supervision and in accordance with procedures and system receive members in person and by telephone. Explain and promote all credit union services to members when required. Provide teller services to members and process all types of teller transactions, i.e., loan payments, withdrawals, night deposits and mail deposits. Provide members with information regarding the credit union’s products and services.

Fundamental Duties:

Responsible to maintain the highest standards of Integrity, Personal Responsibility, Sense of Community, and Teamwork by self-example within and outside Mid-Minnesota Federal Credit Union.

Responsible for building member loyalty through an uncompromised commitment to meeting and exceeding member’s expectations.

Responsible to develop and maintain relationships with credit union members by determining member needs and maximizing all opportunities to sell additional credit union products and services.

Essential Duties/Responsibilities

Responsible to handle members requests per member’s directions with complete accuracy in a timely manner.

Make decisions when accepting checks and be responsible to follow established policy guidelines reducing risk and monetary losses by following all procedures, following up on restrictions while maintaining acceptable service standards.

Comply with all federal and NCUA regulations to include but not limited to (Reg CC, Bank Secrecy Act, Reg D, Truth in Savings.)

Receive share deposits and make share withdrawals and transfers, VISA credit card payments, VISA advances, loan payments, mortgage payments

Refer credit union services that best meet the member’s financial needs. To include product accounts and electronic delivery channels.

Provide official checks/money orders.

Redeem Savings Bonds.

Completing CTR reports when members exceed the threshold set by federal regulations.

Operate and balance coin machine.

Operate postage machine for outgoing mail, prepare and process mail as needed

Submit checks thru our Check Imaging system.

Opens and closes building daily, ensuring alarm system is activated and deactivated. Must be able to process day end…