Executive Director, Pinecrest

About Country Manor

At Country Manor, we build careers, shape futures, create communities where people thrive, and enrich lives for generations to come. As an award-winning leader in senior care, childcare, home health care, and rehabilitation services, we proudly serve nearly 1,000 individuals each day across our growing campuses in Sartell and St. Joseph, Minnesota.

Country Manor is recognized locally and nationally for excellence in quality care year after year. Recent honors include being a ten-time recipient of Best Senior Living Facility in Central Minnesota and being named the #1 Top Rated Health Care & Rehabilitation Facility in Minnesota in 2025, among many other accomplishments. With approximately 600 dedicated employees, we believe a supported, engaged team is the foundation of exceptional care—and everything we do starts there.

In 2026, Country Manor is expanding into the Brainerd Lakes Area with the opening of Pinecrest of Country Manor, an upscale senior living campus, alongside Kids Crest Childcare & Learning Center.

The Executive Director provides strategic and operational leadership for Pinecrest of Country Manor, ensuring the community delivers high-quality services in a safe, welcoming, and resident-centered environment. This role is responsible for overall operations, regulatory compliance, financial performance, and team leadership, while ensuring alignment with Country Manor’s mission, values, and standards. The Executive Director works collaboratively with the designated home care provider, internal leadership, and external partners to ensure seamless resident care and services.

• Develop, implement, monitor, and evaluate systems, programs, and services that meet the needs of a diverse and often complex resident population.
• Continuously assess resident needs and strengths and implements services that promote independence, dignity, and optimal quality of life.
• Listen and respond promptly and appropriately to concerns, requests, and suggestions from residents, families, and guests.
• Analyze resident satisfaction data and implement improvement plans to address concerns and enhance service effectiveness.
• Collaborate with staff to plan, coordinate, implement, and attend activities, special events, and educational opportunities, including those occurring outside standard business hours.
• Support and collaborate with organized resident groups, including the Resident Council and advisory committees.
• Attend resident council, committee, and board meetings as required and communicate operational updates and critical issues.
• Recommend changes, improvements, and new services to ensure high-quality operations and resident satisfaction.

• Lead and supervise a large and diverse workforce in a manner that supports organizational objectives and fosters a positive, supportive work environment.
• Recruit, hire, train, and retain qualified staff.
• Ensure timely and appropriate onboarding and ongoing training for all site staff.
• Assign duties and responsibilities clearly and equitably.
• Monitor staff performance, provide regular coaching and feedback, and conduct at least one formal written performance evaluation annually.
• Maintain accurate, current job descriptions for all on-site positions.
• Communicate regularly with staff to share information, address concerns, encourage engagement, and maintain a cohesive, effective team.

• Ensure full compliance with all applicable federal, state, and local regulations governing assisted living and landlord-resident law.
• Develop, implement, and continuously evaluate policies, procedures, and practices to meet regulatory requirements and organizational standards.
• Ensure staff and residents comply with established policies and procedures.
• Coordinate, evaluate, and manage agreements with arranged home care providers.
• Plan, implement, and coordinate emergency preparedness and disaster response plans with staff and arranged providers.
• Serve as the primary site leader during surveys, audits, inspections, and regulatory reviews.

• Achieve the financial objectives of the property and organization through effective operational and fiscal oversight.
• Collaborate with senior leadership to prepare and manage annual operating and capital budgets.
• Monitor financial performance, analyze variances, and initiate corrective actions as needed.
• Work with executive leadership to update replacement reserve analyses and recommend appropriate reserve funding.
• Maintain optimal occupancy through effective resident selection, marketing, and retention strategies.
• Ensure accurate and timely completion of lease renewals and certifications, including HUD recertifications when applicable.

• Develop and update resident selection plans in compliance with regulatory requirements.
• Monitor and ensure prompt filling of vacancies.
• Track inquiries,…