Office Administrator

Office Administrator

Location:

Braintree, Essex

Job Type: Full-Time, Permanent

Salary:
Circa £26,000 per annum

Due to continued growth, our client is looking for a motivated and organised Office Administrator to join their friendly team in Braintree. This is an excellent opportunity for someone who enjoys a varied administrative role, takes pride in delivering excellent customer service and wants to build a long-term career within a successful and growing business.

As the Office Administrator, you'll play a key role in the smooth day-to-day running of the office. Working closely with Sales, Technical and Operations teams, you'll ensure customers receive exceptional service.

• Processing customer orders accurately and efficiently.
• Preparing quotations and sales documentation.
• Answering incoming telephone calls and directing enquiries.
• Attending to customer emails professionally and promptly.
• Providing administrative assistance to the Sales and Technical teams.
• Maintaining accurate customer records and filing systems.
• Liaising with customers and suppliers regarding orders and deliveries.
• Assisting with scheduling, documentation and general office administration.
• Liaising with the wider team on day-to-day operational tasks.
• Maintaining a professional, organised and welcoming office environment.

• Highly organised with excellent attention to detail.
• Friendly, professional and comfortable communicating with customers.
• Able to prioritise your workload and manage multiple tasks.
• Proactive, reliable and able to work on your own initiative.
• A supportive team player with a positive attitude.

• Previous experience in an office administration or customer service role.
• Excellent written and verbal communication skills.
• Good working knowledge of Microsoft Office (Outlook, Word and Excel).
• Strong organisational and problem-solving skills.
• A willingness to learn and develop.

• Experience with in an engineering, manufacturing or technical environment.
• Experience using Sage or similar order processing software.

• Company pension scheme.
• Free on-site parking.
• 25 days' annual leave plus bank holidays.
• Ongoing training and development.
• Career progression opportunities within a growing business