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Customer Success Mgr./ CSM Customer Service Rep

Shift Lead - Customer Experience & Store Safety

Job in Braintree, Essex County, CM7, England, UK
Listing for: B&Q Limited
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading home improvement retailer in Braintree is seeking a Shift Lead to oversee daily operations and enhance customer experience. The role involves managing staff deployment, ensuring safety, and being the primary contact for customers and colleagues. Ideal candidates are passionate about customer service, safety-conscious, and thrive in team environments. The position offers competitive pay, pension, and generous holidays among other benefits.
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