Customer Delivery Driver Notley Superstore

Customer Delivery Driver – Braintree Great Notley Superstore

Tesco Great Notley, England, United Kingdom

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with options for 12 if desired.

As the face of Tesco on the road, you deliver customer shopping trips and provide great service with a smile. The role is hands‑on and varied – no two shifts are the same. You will be your own boss for most of the day, with support from managers and colleagues at base.

• Sun: 19:00–23:00
• Mon: 18:00–22:00
• Tue: 19:00–23:00
• Wed: 19:00–23:00

• I ensure the van and trays are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customer's time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
• Must be over the school leaver’s age. Candidates over 18 may only work before 6:15 am or after 9:45 pm if the role involves work in warehouses, beer, wine, spirits, counters, bakery or driving positions.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard (additional card to share with family)
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all life’s moments, big and small
• Access to colleague networks providing a space for colleagues to come together from a range of backgrounds

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We are committed to diversity, equity and inclusion – everyone is welcome.

We welcome flexible working and support staff at all stages of their careers. We are proud to be accredited Disability Confident Leader and provide a fully inclusive and accessible recruitment process.

For more information about us please visit