Accounts Receivable Specialist

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Company

Description:

The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work.

The Accounts Receivable Specialist will be responsible for contacting clients and collecting outstanding amounts. This position will balance maintaining trustful relationships, ensuring timely payments, and demonstrating excellent negotiation skills. This position includes reporting of key performance indicators (KPIs) within accounts receivable and communicating, both verbal and written, to senior leadership and key accounting personnel.

• Monitor VERTEX accounts receivable accounts and identify past due accounts for analysis/collections from accounting software.
• Prepare and submit various AR reports of activity and status of unpaid accounts, by verticals/divisions, including days sales outstanding (DSO) and other KPIs.
• Contact customers, both verbal and in writing, that are overdue and attempt to either collect or negotiate a payment plan to collect in installments.
• Use credit bureau data, internet searches/analysis, and other tools to locate delinquent customers.
• Maintain records of contacts and attempted contacts and activity within accounting system with delinquent account customers.
• Interact and gain the trust of VERTEX Project Managers and other VERTEX employees in collection efforts.
• Identify and help resolve customer issues and complaints concerning billing.
• Monitor progress of DSO against VERTEX targets and industry standards.

• Be aware of and work in a manner that supports the organization’s vision and defined business objectives.
• Conduct self and collaborate with others in working toward achievement of defined profit objectives of assigned projects.
• Cooperate in construction of strong cross-functional teams (cooperate with any suggested project assignments outside of original assigned practice area) to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results.
• Complete daily tasks consistently.

• Bachelor’s degree preferred in Accounting, Finance, or business, a minimum of a HS Diploma.
• 5-8+ years professional experience in an office/professional environment.

• Strong negotiating skills while maintaining composure and patience.
• Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices.
• Ability to research, retrieve, prepare, and analyze data from accounting software.
• Excellent leadership and organizational skills.
• Excellent analytical and problem‑solving skills with strong attention to detail.
• Self‑motivated and able to work effectively and accurately with minimal oversight.
• Excellent written, verbal, and interpersonal communication skills.
• Working knowledge of standard software packages (MS Office 365), including Adobe Acrobat.

At VERTEX, we invest in top talent with a highly competitive total compensation package designed to reward performance and support long‑term success. Total compensation includes a base salary and a performance‑based discretionary bonus program. Our comprehensive benefits package offers multiple healthcare and dental plan options, as well as company‑paid Life Insurance, Short‑Term Disability, and Long‑Term Disability coverage—ensuring peace of mind for you and your family.

We offer a 401(k) plan with immediate matching and full vesting, empowering employees to build financial security from day one. Additional benefits include Flexible Spending Accounts, a robust Employee Assistance Program, and a suite of exclusive perks that enhance everyday life.

Time away matters—so we…