Service Advisor

Job Location:

Quirk Highline Genesis - BRAINTREE, MA 02184

Job Shift: Any

Job Category:
Customer Service

• Greets customers in a timely, friendly manner
• Writing Repair Orders and explaining charges
• Performing vehicle walk around and documentation of customer concerns
• Provides a complete and accurate written cost estimate for labor and parts
• Check the progress of repair throughout the day
• Contacts customers regarding any changes in the estimate or time impacts
• Maintains strong customer satisfaction
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
• Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

• Prior sales experience preferred but not required
• High School Diploma or College Degree preferred but not required
• Experience in managing and organizing work time and work-related activities
• Excellent interpersonal skills
• A positive attitude and strong willingness to learn
• Excellent computer skills

• Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance.
• Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.
• Paid sick time after 90 days
• Vacation after 1 year

All employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position)

Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full Time

Pay: $60,000-$100,0000 per year

Work Location:

In person