Accounts Receivable Associate

Description

Hub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its distributors throughout the United States and Canada. This is a career opportunity to join our dynamic, fast growing, privately held company, and become part of our winning team.

We are looking for a skilled Accounts Receivable Associate to join our high-energy, fast-paced company. This is an outstanding opportunity to join a rapidly growing organization with subsidiaries in the U.S. and Canada. This position may have the opportunity to work a hybrid schedule after training, but all candidates must be able to come into the office weekly.

• Process credit card and check payments with speed and accuracy
• Maintain full compliance with state and federal resale tax regulations and maintain the database of tax exemption certificates
• Update and maintain accurate customer files and records in the system
• Follow up on, collect, and allocate payments for credit card customers
• Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account
• Research and resolve payment discrepancies and customer queries
• Communicate with customers via phone and email
• Investigate and resolve customer queries
• Communicate professionally with internal and external team members
• Help to maintain accounts receivable customer files and records
• Perform other tasks as directed by Management

Education and Experience:

1-3 years’ experience preferred or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.

• Excellent with numbers and figures and an analytical acumen
• Proficient experience with Microsoft Office Suite, intermediate Excel skills required

• Excellent verbal and written communication skills
• Knowledge of regulatory standards and compliance requirements
• Knowledge of accounts receivables and collection ability
• Knowledge of office administration and general accounting principles
• Must be able to provide exemplary customer service in a fast-paced, time-sensitive environment
• Attention to detail and accuracy
• Organizational skills
• Problem analysis and problem‑solving skills
• Team player

• The demands are in the nature to stand, sit, and move within the office.
• Utilization of office equipment, and the capacity to lift up to 10 pounds.

• Duties may involve hand‑eye coordination and physical dexterity.

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• 401(k)
• Referral program

Hub Pen Company is an Equal Opportunity Employer. We do not tolerate discrimination and will extend equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), ancestry, national origin, age (40 or older), physical or mental disability, genetic information, marital status, arrest and conviction information, membership in the uniformed services, veteran status, or any other category protected by federal, state, or local laws.