Clinical Administrative Coordinator - OBGYN - Braintree

Clinical Administrative Coordinator - OBGYN - Braintree

Job Profile Summary
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. It includes clinical administration duties such as long‑term strategic planning, determining strategic issues and opportunities that could affect practice success, prioritizing and tracking investments across practices, allocating resources and making decisions regarding practice growth, and developing needs to accomplish the practice’s vision. The position involves supporting daily business activities (e.g., technical, clinical, non‑clinical) in a "hands on" environment.

The majority of time is spent delivering support services or activities, typically under supervision. This is an entry‑level role that typically requires little to no prior knowledge or experience and involves routine work that follows standard procedures under close supervision.

Job Overview
Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. It assists with workflow operations of the practice, maintains all documents and files, and handles project‑oriented tasks. The role maintains a high level of customer service with frequent contact with patients via telephone and in‑person interactions and plays an important role in the hospital’s revenue cycle process, clinic operations, and patient experience.

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

• Schedules patient appointments, including follow‑up appointments, internal and external testing and labs, and surgical booking and coordination.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
• Greets and checks‑in patients; verifies patient demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
• Collects copayments.
• Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
• Takes an active role in monitoring patient flow and communicating delays to patients and providers.
• Assists with billing charge entry and reconciliation.
• Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.
• Provides general clerical support to department physicians.
• Participates in performance improvement projects.

• Frequent sitting, occasional standing or working, and lifting of 10–15 lbs.
• May be exposed to dust and other typical office‑like discomforts.
• Manual dexterity using fine hand manipulations for computer keyboard operation.
• Requires ability to see computer screen and read reports.
• Requires ability to hear instructions from physicians and other clinical or nursing staff.
• Some exposure to hazardous materials (blood, etc.).

• Good communications skills, both oral and written.
• Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.
• Excellent interpersonal and organizational skills.
• Ability to handle multiple projects and prioritize tasks.
• Flexibility in work assignments.
• Knowledge of third‑party billing.
• Ability to maintain confidential medical information.

Pay Range
$18.81 - $23.51

Entry level

Full‑time

Administrative

Hospitals and Health Care