Program Director - Coastal Community Services Agency

The Coastal Community Services Agency is seeking an experienced and mission-driven Program Director to lead and oversee community-based services that support individuals, children, and families. This leadership role is responsible for program operations, staff supervision, service quality, and compliance with funding and regulatory requirements.

• Provide overall leadership and management of assigned program(s)
• Supervise, coach, and support program staff, including clinical and non-clinical team members
• Ensure compliance with all contractual, regulatory, and accreditation standards
• Oversee program budgets, staffing plans, and resource allocation
• Monitor service delivery, outcomes, and quality assurance initiatives
• Collaborate with internal departments and external partners (schools, DCF, DMH, courts, community providers)
• Participate in hiring, onboarding, training, and performance evaluations
• Respond to critical incidents and ensure appropriate follow-up and documentation

• Blue Cross and Blue Shield Health and Dental Insurance
• Eye-Med Vision Benefits
• Employer Paid Life and Long-Term Disability Insurance
• Medical Flexible Spending Account and Dependent Care Account
• Employee Assistance Program

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

• Retirement Plan 403(b) (employer match after the first year of employment)
• Opportunities for Student Loan Forgiveness
• Mileage reimbursement

• Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)
• Supervision for Licensure and Specializations
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence Based Practices

• Master’s Degree in Social Work, Psychology, Human Services or related field required
• Independent License (LMHC, LICSW, LMFT, etc.) required
• 5 years experience in the human services field
• Administrative and supervisory experience
• Child Serving systems knowledge and understanding of level of care (CBHI, DCF, DMH, DYS, DDS, etc.)
• Strong computer skills
• Experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems
• Experience in working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities
• Good organizational and strong interpersonal skills
  
  Ability to motivate others and manage conflict

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

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