Hollister - Key Lead, South Shore

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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites ,  and  At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, they provide guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but you should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak time frames, hours will increase to support the needs of the business.

• Education:
  
  High School Diploma or G.E.D. equivalent (preferred).
• Retail
  
  Experience:
  
  At least 1 year of retail experience is preferred.
• Supervisor/Managerial
  
  Experience:
  
  No supervisory or management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development

The starting rate for this position is $18.85 per hour (i.e., recruiting pay range $18.85 - $18.85 per hour). The starting rate and range may be modified in the future.

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Abercrombie & Fitch Co. is an Equal Opportunity employer