Job Description & How to Apply Below
The Accounts Receivable Clerk will provide monthly billing for all rent and related services for tenants in HCH Seniors’ apartment complex as well as residents in two long-term care homes. Provide day-to-day support and follow direction from the Finance Manager.
This is a replacement position.
Organization Background:
Holland Christian Homes (HCH) is a not-for-profit, faith-based seniors organization providing an integrated continuum of housing and care on a single campus in Ontario. Guided by Christian principles, HCH is committed to providing a professional, supportive, and safe environment where fully qualified staff deliver person-centred care that upholds each individual’s rights, dignity, identity, privacy, choice, independence, and overall quality of life.
We believe that individuals requiring our services have the right to a lifestyle that adequately meets their physical psychological, emotional, social, cultural and spiritual needs.
Holland Christian Homes consists of 6 independent/Assisted Living apartment towers, as well as Faith Manor and Grace Manor which are private, non-profit Christian Long-Term Care facilities situated in the City of Brampton. Holland Christian Homes is a growing, dynamic, innovative organization that provides a full continuum of care to individuals in a Christian atmosphere.
Specific Responsibilities
Establish and maintain resident and tenant accounts (approx. 1,100) in Point Click Care, Evoke Health/Engage+, and related systems to ensure accurate billing, reporting, and current account information.
Communicate with residents and families regarding financial aspects of care, account status, and payment obligations via phone, email, and formal/registered correspondence; establish payment plans where necessary.
Review A/R summaries and monthly LTC/Apartment billing reports for discrepancies, follow up on arrears, and prepare adjusting entries as needed; distribute reports to Home Administrators, CEO, and Director of Administration and Finance.
Submit electronic claims through private insurers and Veterans Affairs.
Complete weekly bank deposits, including cash and cheque collection, and code deposits to appropriate GL accounts.
Manage resident Trust Fund accounts, including OPGT clients — process deposits, disbursements, and payments, and report activity to families or the Public Guardian and Trustee.
Assess eligibility and submit applications for LTC rate reduction subsidies and other government financial assistance programs through the Ministry of Long-Term Care.
Prepare and post month-end journal entries, and complete monthly/yearly reconciliations on rent-related accounts and GL tax receipts to support year-end audit.
Process and track Amenities Rent, one-off A/R invoices, and annual property tax invoicing; assist with applying related account increases.
Lead or participate in meetings with Directors, Managers, and CEO on escalated or complex account issues. Work with collections agency as required.
Maintain accurate documentation of account activity, payment arrangements, and subsidy applications per organizational policy and regulatory requirements.
Apply strong problem-solving and critical thinking skills to resolve process, account and billing issues.
Other duties as assigned.
Qualifications
Post‑secondary education in Accounting, Business or a related field.
2‑3 years’ experience in a similar role.
Bookkeeper’s certificate.
Knowledge of general accounting processes.
Knowledge of accounting systems would be an asset (Great Plains, Point Click Care).
Advanced knowledge of MS Word and Excel.
Knowledge of Ministry of Health and Long‑Term Care requirements for billing residents.
Data‑driven, with knowledge of finance/accounting.
Capable of working in a fast paced and demanding environment.
Attention to detail, capable of performing accurate data entry.
Ability to understand and/or speak the Dutch language is an asset.
A satisfactory…
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