Court & Client Representative

Position: COURT & CLIENT REPRESENTATIVE
Job Title:

COURT & CLIENT REPRESENTATIVE

Posting

Start Date:

9/23/26

Job Opening Number:  107291-2
Job

Requisition Number:  553
Number of Positions:  2
Job Type:  Union
Job Code:  Court & Client Representative
Department:  LEGISLATIVE SERVICES
Division:  ASE & Court Administration
Starting Salary:  $1,237.60 per week
Job Grade:  12
Job Status and Duration:  Full Time (FT), Temporary (T), vacancy for 6 & 9 months
Hours of Work:  35 Hour work week

Location:

5 Ray Lawson Blvd
Posting Date:  09/23/2026
Closing Date:  10/07/2026

Notice to Internal Applicants:
To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.

External and internal applicants are now being considered.

REPORTS TO:

Supervisor, Court Operations & Administration

POSITION DUTIES:

Provide client service, support & issue resolution by assisting the public and any/all persons present in the courtroom, in the court office and over the telephone as required and/or requested by determining the nature and scope of their needs, researching information and resources, explaining requirements/protocols, responding to issues, answering questions, providing procedural guidance, information and support and redirecting as necessary.

Receives and processes payouts for fines, fees, restitution, transcripts and other source revenue and reconciles / balances all accounts.

Ensures all court proceedings are documented and recorded in accordance with legislated requirements and the Rules of Procedure.

Ensures all proceedings are safeguarded, recorded, annotated and certified in accordance with legislated requirements and ministry guidelines.

Provide judicial assistance by preparing dockets and files in order for court/screening and hearing reviews to proceed.

Opens, recesses, resumes and closes court and arranges adjournment dates. Arraigns defendants, records plea ad records dispositions on Certificates/Informations. Ensures order and decorum are maintained in the courtroom.

Accepts filing of Certificates of Offence, Informations, Penalty Notices including data entry or preparation for data entry by external vendor, ensuring all pre- and post-court work is completed.

Accepts, marks and records all exhibits submitted in court; obtains exhibits from appropriate custodian and returns exhibits each day for trial continuations.

Prepares and records statistical data, prepares and reviews reports from various systems. Provide technical advice, guidance and mentorship to other employees on providing court services to the public and clients, both in and out of court, as experts in all front-line services.

Produce transcripts or copy of digital recording of court proceedings on request.

Liaise with other agencies and city divisions.

Provide administrative/clerical support to the Manager and Supervisors as may be required.

Assist other staff within the office during peak periods as may be required.

Court and Client Representatives work on rotational basis, either daily in assignment to courts or on rotational basis in client services as deemed required by management and requests from judiciary.

SELECTION CRITERIA:

EDUCATION:

High School (Grade 12) graduation plus an additional program of over one and up to two years or equivalent in Court Support Services, Court Reporting, Law, Business, Psychology, Sociology, Human Resources or related program.

EXPERIENCE:

Over one (1) year, up to and including two (2) years of related court experience.

OTHER SKILLS AND ASSETS:

Knowledge of legislation and processes related to court administration matters.

Superior organizational skills.

Proficiency in computerized court case management systems such as ICON, Command Center and CAMS)

Proficiency in MS Office Suite.

Exceptional written and…