Automotive Service Advisor at Planet Ford

Step into Planet Ford as an Automotive Service Advisor where your skills in vehicle service and customer engagement will flourish. Work in a dynamic team environment dedicated to quality and satisfaction.

As part of Performance Auto Group, known for its excellence in service, you will play a critical role in enhancing customer experiences by documenting their service needs and preparing repair orders. Your commitment to integrity, innovation, and relationship-building will contribute to our overarching mission. Delivering exceptional service while assessing vehicle concerns will be at the heart of your responsibilities.

Key Responsibilities:

• Recommend and document vehicle service needs for clients

• Greet and assist customers in a professional manner

• Prepare and update necessary documentation for repairs

• Test drive vehicles to evaluate service requests

• Maintain high standards of customer satisfaction

Requirements:

• Valid Ontario Driver’s License with a solid driving record

• 5+ years of service advisor experience preferred

• Familiarity with Ford vehicles is a plus

• Strong attention to detail and good communication skills

• Able to multitask effectively in a busy environment

Help shape the future of automotive service at Planet Ford, where your expertise meets community-driven values.
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