Senior Specialist, Supplier Strategy & Integration

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our

Purpose:

helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Senior Specialist, Supplier Strategy & Integration supports supplier relationship governance across an assigned portfolio of suppliers and contributes to the research, analysis and implementation of supplier relationships, tools, processes and reporting within the Supplier Strategy & Integration team. The role manages and coordinates key supplier lifecycle and governance activities, including supplier onboarding and integration, contract renewals, supplier performance, service levels, scorecards and business reviews, risk management, annual due diligence, escalations and ongoing supplier governance.

Working collaboratively with Canadian business units, suppliers and internal partner functions, the Senior Specialist monitors supplier obligations and performance, identifies and manages supplier risks and issues, supports continuous improvement, and helps ensure consistent and effective supplier relationship management practices.

• Manage ongoing supplier relationship governance across an assigned portfolio of suppliers, including performance, service levels, contractual obligations, risks, issues and escalations.
• Coordinate supplier lifecycle activities, including onboarding and integration of new suppliers and services, contract renewals, amendments, change requests and other ongoing governance requirements.
• Coordinate supplier scorecards, KPIs, operating reports and business review meetings, providing clear visibility into supplier performance, risks, issues and required actions.
• Identify, track and coordinate the resolution of supplier risks, performance issues, breaches and escalations in partnership with appropriate business and internal stakeholders.
• Support annual supplier due diligence and risk assessment activities and help ensure appropriate supplier governance practices and processes are followed.
• Conduct supplier research, benchmarking, market intelligence, competitive analysis and spend analysis to support supplier and business decision-making.
• Capture the Voice of the Supplier and Business Partners through surveys and discussions and incorporate feedback into recommendations and continuous improvement opportunities.
• Participate in supplier-related initiatives and projects, including new supplier onboarding, outsourcing initiatives, supplier integrations and implementation or enhancement of internal technologies, tools, processes and practices.
• Partner with Canadian business units, external suppliers and internal functions including Sourcing, Legal, Compliance, Risk, Finance and other specialized teams on supplier, contractual, performance, risk and governance requirements.
• Maintain accurate supplier governance information, procedures, reporting, presentations and templates while identifying opportunities to continuously improve SRM processes and practices.

• Strong knowledge of supplier relationship management, supplier governance, sourcing, contracting and supplier performance and risk management practices.
• Experience managing supplier performance, contractual obligations, service levels, KPIs, risks, issues and escalations.
• Experience supporting contract renewals, amendments, change requests and other supplier lifecycle activities.
• Strong analytical and problem-solving skills, including the ability to analyze supplier performance, service levels, contractual requirements, financial information and data.
• Experience developing or coordinating supplier scorecards, business reviews,…